Quality Assurance

The quality assurance process helps a business ensure its products meet the quality standards set by the company or its industry. Another way to understand quality assurance (QA) is as a company’s process for improving the quality of its products.

Many businesses view their QA program as a promise to internal stakeholders and customers that the company will deliver high-quality products that provide a positive user experience.

Quality assurance is a broad process for preventing quality failures. The QA team is involved in all stages of a product’s development: production, testing, packaging, and delivery.

The QA team operates proactively. They seek to uncover and address the sources of quality problems, such as human error or a business using the wrong materials.

The roles of quality assurance engineers will vary by company and industry:

• Usability testing
• Feature testing
• System testing
• Integration testing
• Creating test plans built on automated scripts to test the product
• Developing standards to ensure quality software code
• Etc.

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