Does your ITSM have an automation element? Surveys report that password resets alone contribute to 41% of IT tickets. As the capabilities of service desk automation expand, companies that are early to embrace the change will thrive while those that resist change will struggle to keep up. Plus, they will miss the opportunity to free up their IT support personnel from mundane tasks for more worthwhile and creative work. We have many ideas to automate service desk operations, such as incoming ticket processing, automated follow-ups, SLA Tracking and Compliance, etc.
Learn MoreTransform and optimize your operational processes with Hyperautomation. It is all about choosing the right processes to automate, then applying the right mix of technologies to rapidly create intelligent automation solutions on a broad scale. Combining low-code, composability, best-of-breed and process orchestration, it supports your efforts to empower knowledge workers and progress your business.
Learn MoreAutomated patch management is the process of distributing patches automatically and removes as much human interaction as possible from the process. Instead of system admins spending hours distributing patches manually, systems intelligently distribute patches to targeted devices automatically. It ensures devices and systems are updated regularly. It strengthens network security by rapidly patching security vulnerabilities. Automatically downloads the latest patches from vendors. Helps administrators quickly identify vulnerable systems. And allows them time to focus their efforts on managing their networks and supporting their users.
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