Operational Delivery Service Management
Our service delivery managers are responsible for making sure that services are being seamlessly delivered to the clients of an organization. They are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. They work closely together with our client delivery managers to ensure customer service, communication, leadership, organization, attention to detail, time management, collaboration with a problem-solving attitude.
Our agile delivery managers are skilled persons who focus on making things happen, thus ensuring their teams have everything they need to succeed. They are great at managing stakeholders and are responsible for coordinating across multiple departments to remove any impediments.